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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Diann Reiber

Diann Reiber

November 13, 2024

5  out of  5
rating by Diann Reiber
"We have been with Bill Straub Insurance Company since moving to Beckley in 1989. They are professional, honest, fair, and helpful…highly recommend!"
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Lakiah E.

November 7, 2024

5  out of  5
rating by Lakiah E.
"I've been with them since I graduated high school and they've always given me the best service! Anytime I needed help, they were helpful and my rates have been good."
We responded:
"Thank you Lakiah! We are so glad that you are happy here and look forward to continuing to serve you in the future!"
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mr mark

October 11, 2024

5  out of  5
rating by mr mark
"Nicest folks around. Fantastic rates, and they do what I was taught in sales for 30 years. UNDER promise and OVER deliver! Happy customer here."
We responded:
"SO GLAD to have you as a HAPPY Customer!! Thank you! :) "
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Treasa Pe

September 11, 2024

5  out of  5
rating by Treasa Pe
"Efficient office with wonderful,caring people within!"
We responded:
"Thanks, Treasa! We appreciate you!"
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Teri Campbell

September 5, 2024

5  out of  5
rating by Teri Campbell
"Ben and teresa Campbell we love Bill and all his staff . You are the best. Thanks for all you do for us!!!"
We responded:
"THANK YOU! We are thankful for you!"
Profile photo of Dreama McGinnis

Dreama McGinnis

August 12, 2024

5  out of  5
rating by Dreama McGinnis
"Sherri, was very helpful and friendly. They gave me quotes better than my previous insurances, so I changed my insurance to State Farm. Would recommend them to anyone."
We responded:
"Yay! So glad Sherri helped you out so well! Thanks, Dreama! "
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James Mitchell

August 8, 2024

5  out of  5
rating by James Mitchell
"My family and I highly recommend Bill Straub State Farm Insurance. We have had them for many years and have always received great service! A million stars review!!"
We responded:
"WOW! A million stars! THANKS, James!"
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Shylo

August 3, 2024

5  out of  5
rating by Shylo
"I do enjoy getting my insurance through this specific office the customers and staff have been kind and helpful and shown grace where it was greatly received. They understand how real life is sometimes and are willing to work with us. It is a great place to be. Too blessed to be stressed. They are great and I would recommend them to anyone ! Thank you for all your help, hard work and kindness it is not unnoticed!"
We responded:
"Thank you for your awesome shoutout! And...thank you so much for supporting our school supply drive! Totally appreciate you!"
Profile photo of James England

James England

August 2, 2024

5  out of  5
rating by James England
"This is a wonderful place to take care of you and give you a quote that beat every other company fast service ,friendly ,very good staff"
We responded:
"Awesome to hear! Thank you James!"
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ishmael fayiah

July 29, 2024

5  out of  5
rating by ishmael fayiah
"Always helpful"
We responded:
"Glad you feel that way! Thanks!"
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Jean Facello

July 22, 2024

5  out of  5
rating by Jean Facello
"Very friendly, efficient staff."
We responded:
"Awesome! Thanks, Jean!"
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Peggy McCracken

July 11, 2024

5  out of  5
rating by Peggy McCracken
"They are wonderful and I’m glad I’m here with them. :)"
We responded:
"Thanks! And we are glad you're with us!"
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Chris Rupe

July 2, 2024

5  out of  5
rating by Chris Rupe
"Great service and very friendly!"
We responded:
"Thanks Chris!"
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Taylor Sparks

June 24, 2024

5  out of  5
rating by Taylor Sparks
"Always extremely helpful"
We responded:
"So glad to hear! Thank you Taylor!"
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Charles Smith

May 30, 2024

5  out of  5
rating by Charles Smith
"Bill Straub and his staff were very courteous and professional. We were very pleased to find someone who values our business. Charles and Sherri Smith"
We responded:
"Thank you Charles & Sherri! We are glad to have the opportunity to serve you! "
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Tawnya Wood

May 2, 2024

5  out of  5
rating by Tawnya Wood
"The agents are very helpful and friendly I love the service"
We responded:
"Thank you Tawnya! Glad to hear it!"
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Bill Cassady

April 2, 2024

5  out of  5
rating by Bill Cassady
"We are very pleased with Bill Straub Jr, State Farm Insurance, Beckley, WV. Our agent was very cordial, informative, and prompt about answering questions regarding our home and auto insurance. Rates are very affordable! We highly recommend State Farm Insurance."
We responded:
"Great to hear! Thank you so much, Bill! We are excited to get to serve you now and in the future!"
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Cynthia Blevins

March 21, 2024

5  out of  5
rating by Cynthia Blevins
"Bill provided me an excellent quote with clear explanations.. He took the time to answer my questions and make sure I felt comfortable and had all the explanation I needed. His staff was courteous and efficient. I was seen at a time convenient for me. Excellent customer service. I have found my insurance home for all my needs. Give them a call, you will not be disappointed!"
We responded:
"Thank you Cynthia for your kind words - glad that you felt everything was clearly explained and efficient! We appreciate you!"
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timothy stone

March 11, 2024

5  out of  5
rating by timothy stone
"I have been a Customer of Mr. Bill Straub quit a few years He was my Uncle Jerry Cooper insurance also for many years and has be good to us .the best part of this company is their staff they are first class an friendly I will not trade quality for price either .give them a chance to serve you"
We responded:
"So glad to hear, Timothy, that you value quality over price! Glad we have been able to and will continue to serve you!"
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Michelle Fry

December 15, 2023

5  out of  5
rating by Michelle Fry
"State farm Staff is Wonderful they help us Out , we like State farm insurance company You you're staff is always going to be our insurance company . Thank you everyone"
We responded:
"Thank you Michelle! Glad to hear it! We appreciate you!"
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Robert

August 20, 2023

5  out of  5
rating by Robert
"Great insurance company. I have 2 cars and house insurance through them, never any issues"
We responded:
"Good to hear! Thanks, Bryan - and thanks for your business!"
Profile photo of Mitzi Crawford Jackson

Mitzi Crawford Jackson

August 1, 2023

5  out of  5
rating by Mitzi Crawford Jackson
"I changed from Allstate after being a customer for over 30 years to State Farm and kept the same coverage with a significant savings."
We responded:
"YAY! Glad we could help! Thanks, Mitzi!"
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Wayne Fitzwater

July 19, 2023

4  out of  5
rating by Wayne Fitzwater
"The rep was nice to talk to everyone at office was nice"
We responded:
"So glad to hear! Thanks Wayne!"
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Sandy Bonham

June 29, 2023

5  out of  5
rating by Sandy Bonham
"Having been a customer of the Bill Straub Agency for several decades, i can readily assure that the customer service and friendly attitude is a constant presence from reception thur agents. A personal approach is constant and a caring demeanor is genuine, traits that areIn a handed from generation to generation. This agency always takes all the time any customer needs to answer even the most obtuse questions clients can require and over the years i've had my fair share. I can recommend this agent and agency with full confidence. In addition, Bill is a highly regarded individual in whom he garners my 100 precent trust. Confidentiality is always his and this agency's norm."
We responded:
"Sandy - thank you so much for your review! We appreciate your kind words and are so glad that you find our office to be highly confidential and willing to answer those "obtuse" questions. We're thankful to have been able to continue to build a relationship with you and Rick through the years."
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John Camp

June 28, 2023

5  out of  5
rating by John Camp
"Always uplifting and positive atmosphere. The agents are always so helpful."
We responded:
"Thank you John! Glad you feel that way."