Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Frederick Merchant

Frederick Merchant

February 6, 2026

5  out of  5
rating by Frederick Merchant
"Excellent customer service!!!"
We responded:
"Thank you Fred!"
Profile photo of Vicki Pauley

Vicki Pauley

February 5, 2026

5  out of  5
rating by Vicki Pauley
"Any kind of insurance problem I've ever had over the years has been solved by Bill Straub and his office staff. Very pleased."
We responded:
"Thank you Vicki! So glad to hear it and hope we can keep that trend with you!"
Profile photo of Woodrow Dillon

Woodrow Dillon

February 4, 2026

5  out of  5
rating by Woodrow Dillon
"We have been with Bill for several years and are very satisfied."
We responded:
"Thanks Woody!"
Profile photo of Connie Caron

Connie Caron

February 2, 2026

5  out of  5
rating by Connie Caron
"Bill Strub State Farm Insurance has had my vehicle insurance for over 4 decades.Alsi had my horses, farm also home insurance. Always there to help me when needed. Great customer care and support. Love everyone in the office!"
We responded:
"Thank you Connie! So glad we've been able to serve you all these years! We love you, too!"
Profile photo of elizabeth gray

elizabeth gray

January 29, 2026

5  out of  5
rating by elizabeth gray
"Friendly staff and always there to help"
We responded:
"Thank you Elizabeth! "
Profile photo of Rebecca Watson

Rebecca Watson

January 28, 2026

5  out of  5
rating by Rebecca Watson
"Great service! Left a voicemail during their lunch & was called right back. Very professional & kind."
We responded:
"Awesome! Glad we were able to provide you with expeditious service! Thank you!"
Profile photo of Robert Duguid

Robert Duguid

January 22, 2026

5  out of  5
rating by Robert Duguid
"Great experience with a professional who's totally knowledgeable in the products he represents."
We responded:
"Thank you Jimmy! We appreciate you!"
Profile photo of Aura Michele

Aura Michele

January 14, 2026

5  out of  5
rating by Aura Michele
"I haven been an insured by State Farm for about two years now. Being a young adult and handling things on my own for the first time, they have been so incredibly helpful and kind and so easy to work with. I personally usually work with Mercedes and she always remembers me and never gives me a hard time when I call 10 times in a row with different questions. Overall great experience and best bang for my buck for sure."
We responded:
"This is so great to hear! Thank you Aura Michele! We appreciate your shout out to Mercedes, as well - glad she has been able to help you navigate this new phase of life!"
Profile photo of Lena

Lena

December 5, 2025

5  out of  5
rating by Lena
"Highly recommend State Farm to anyone needing insurance. Very helpful and will answer any questions or concerns you may have."
We responded:
"Thank you Lena! Thankful you had a grateful experience!"
Profile photo of Adam Kloss

Adam Kloss

November 26, 2025

5  out of  5
rating by Adam Kloss
"Mercedes has been the best agent I have ever had with State Farm, and I'm glad she was able to give me the best available price! Definitely worth checking into! Thank you, Mercedes!"
We responded:
"Hi Adam! Thank you for your review! So glad to hear that Mercedes was able to help you out in such a great way!"
Profile photo of Clarence Christian

Clarence Christian

October 30, 2025

5  out of  5
rating by Clarence Christian
"Excellent professional assistance in establishing an umbrella insurance policy."
We responded:
"Thanks Clarence! So glad you had a great experience!"
Profile photo of paula hall

paula hall

October 24, 2025

5  out of  5
rating by paula hall
"Cheryl and the team were so very kind and helpful!! Absolutely excellent service!"
We responded:
"Thanks Paula! So glad to hear! Glad Sherri took great care of you!"
Profile photo of Jaelyn Smith

Jaelyn Smith

September 19, 2025

5  out of  5
rating by Jaelyn Smith
"Bill Straub and his staff are always outstandingly helpful and eager to help with anything. They’re friendly and professional and always get the job done quickly and efficiently. My family and I have had a phenomenal experience with them!"
We responded:
"Phenomenal is what we like to hear! Thanks, Jaelyn. "
Profile photo of Nina Martin

Nina Martin

August 23, 2025

5  out of  5
rating by Nina Martin
"I've had State Farm for a few years now and I couldn't be more pleased with the service at this location. Mercedes was a pleasure to work with when I needed to make changes to my policy. Each member of the staff is so friendly and really explains everything thoroughly. I'd recommend this office to anyone!"
We responded:
"Thank you Nina. Thanks for your kind words - glad that you feel everything has been explained to your understanding!"
Profile photo of Christopher Guy-Belden

Christopher Guy-Belden

July 28, 2025

5  out of  5
rating by Christopher Guy-Belden
"I recommend anyone needing insurance to state farm. Great rates great customer service at this location. Couldn't be happier!"
We responded:
"That's what we like to hear! Thanks so much!"
Profile photo of K Taylor

K Taylor

July 24, 2025

5  out of  5
rating by K Taylor
"I have been with Bill Straub, Jr for over 30 years!!!! The State Farm Family has always been there for me with my insurance, investment and banking needs. Bill Straub and his staff are always there giving their expertise and comfort through every situation I may have."
We responded:
"Thank you so much! We really appreciate your great review! We consider you family, as well! :) So glad you feel that way."
Profile photo of Amanda Martin

Amanda Martin

July 21, 2025

5  out of  5
rating by Amanda Martin
"I have been doing business with this agency for more than 30 years. Everyone is very professional, personable, and knowledgeable. They go out of their way to ensure a high level of customer service. I highly recommend Bill Straub for all your insurance and investment needs."
We responded:
"Thank you so much for your kind words, Amanda! Grateful to have served you for 30 years and look forward to continuing to do so!"
Profile photo of Rasith Yohan

Rasith Yohan

June 24, 2025

5  out of  5
rating by Rasith Yohan
"Ms.Sherri was very helpful, we were given a friendly and prompt service. The staff is friendly too. Happy to be dealing with State farm Bill Straub office. Rasith & Amalka"
We responded:
"Thanks, Rasith & Amalka! So glad to hear and we're thankful for the opportunity to serve you!"
Profile photo of Maryann Weatherbee

Maryann Weatherbee

June 20, 2025

5  out of  5
rating by Maryann Weatherbee
"Everyone in the office is so friendly and helpful. They take the time to learn your name."
We responded:
"Thank you so much Maryann!"
Profile photo of Humera Rehman

Humera Rehman

June 17, 2025

5  out of  5
rating by Humera Rehman
"I have been a customer with Bill Straub Jr. for over 30 years and his staff and him are very professional and friendly. Recently, Mercedes helped with something and did a great job! I highly recommend them!"
We responded:
"Thank you! So glad to have served you for over 30 years! And, I'm grateful that Mercedes was able to help you out! Thanks for the shout out!"
Profile photo of Bonnie Hall

Bonnie Hall

June 12, 2025

5  out of  5
rating by Bonnie Hall
"I've had insurance with the Straub family for about 40 years. Mr Straub and his staff are always ready to help me and my family with anything we need. In addition to our insurance, Mr Straub has been very helpful with my financial needs, helping me with my retirement. They always seem like family, and I would recommend their services to anyone looking for an insurance agent they can depend on."
We responded:
"Thank you so much for the kind words and recommendation! We have enjoyed being able to serve you for over 40 years!"
Profile photo of Rebecca Blankenship

Rebecca Blankenship

June 12, 2025

5  out of  5
rating by Rebecca Blankenship
"Bill and his staff (and family) are like a second family to us, always ready and happy to help us or advise us when needed."
We responded:
"And you are like family to us! Thanks so much, Becky!"
Profile photo of Harold Atkinson

Harold Atkinson

June 6, 2025

5  out of  5
rating by Harold Atkinson
"I would recommend Bill Straub Jr with State Farm to anyone. He is honest and has integrity. He cares about his clients and if he sees anything about them in a paper, he will send you a clipping or a note of condolence or congratulations. He and his father before him always helped my family with our insurance needs. Recently he helped with a banking issue. He will do everything he can to help you. All of his associates are friendly helpful and honest also. If you want someone you can trust handling your insurance, you can't go wrong"
We responded:
"Thanks, Harold! Your kind words and support are GREATLY appreciated! "
Profile photo of Joann Poole

Joann Poole

June 5, 2025

5  out of  5
rating by Joann Poole
"My experience was great. I had an issue with my policy and Mr. Straub was very helpful! He solved my problem within a half hour!! Glad I chose State Farm insurance company!"
We responded:
"Thanks, Joann! Glad things went smoothly and we're glad you chose us, too!"
Profile photo of mr mark

mr mark

March 25, 2025

5  out of  5
rating by mr mark
"Nicest folks around. Fantastic rates, and they do what I was taught in sales for 30 years. UNDER promise and OVER deliver! Happy customer here."
We responded:
"SO GLAD to have you as a HAPPY Customer!! Thank you! :) "