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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of mr mark

mr mark

March 25, 2025

5  out of  5
rating by mr mark
"Nicest folks around. Fantastic rates, and they do what I was taught in sales for 30 years. UNDER promise and OVER deliver! Happy customer here."
We responded:
"SO GLAD to have you as a HAPPY Customer!! Thank you! :) "
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Melissa Gill

January 29, 2025

5  out of  5
rating by Melissa Gill
"Very good with helping me understand my investments and making necessary changes. Would recommend to anyone."
We responded:
"Thank you so much, Melissa!"
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Keri James

January 23, 2025

5  out of  5
rating by Keri James
"Very friendly folks work here and we used this state farm agency for over 10 years! They're awesome!"
We responded:
"Yay! Thanks, Keri! Hope we can continue to add to those years!"
Profile photo of Suszanne Bowles

Suszanne Bowles

January 3, 2025

5  out of  5
rating by Suszanne Bowles
"Mercedes helped me today with a claim. She was very professional and friendly. I have been with State Farm since I was 16 and they have always been helpful"
We responded:
"Great to hear! Thank you Suszanne!"
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Logan Smith

December 12, 2024

5  out of  5
rating by Logan Smith
"Great people, always helpful"
We responded:
"Thanks, Logan! "
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Kip Buchanan

December 2, 2024

5  out of  5
rating by Kip Buchanan
"Great place to do business with friendly and positive attitudes."
We responded:
"Great to hear! Thanks for the chance to serve you, Kip! "
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Diann Reiber

November 13, 2024

5  out of  5
rating by Diann Reiber
"We have been with Bill Straub Insurance Company since moving to Beckley in 1989. They are professional, honest, fair, and helpful…highly recommend!"
We responded:
"Thanks so much, Diann! We appreciate you!"
Profile photo of Treasa Pe

Treasa Pe

September 11, 2024

5  out of  5
rating by Treasa Pe
"Efficient office with wonderful,caring people within!"
We responded:
"Thanks, Treasa! We appreciate you!"
Profile photo of Dreama McGinnis

Dreama McGinnis

August 12, 2024

5  out of  5
rating by Dreama McGinnis
"Sherri, was very helpful and friendly. They gave me quotes better than my previous insurances, so I changed my insurance to State Farm. Would recommend them to anyone."
We responded:
"Yay! So glad Sherri helped you out so well! Thanks, Dreama! "
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Shylo Dunlap

August 3, 2024

5  out of  5
rating by Shylo Dunlap
"I do enjoy getting my insurance through this specific office the customers and staff have been kind and helpful and shown grace where it was greatly received. They understand how real life is sometimes and are willing to work with us. It is a great place to be. Too blessed to be stressed. They are great and I would recommend them to anyone ! Thank you for all your help, hard work and kindness it is not unnoticed!"
We responded:
"Thank you for your awesome shoutout! And...thank you so much for supporting our school supply drive! Totally appreciate you!"
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Jean Facello

July 22, 2024

5  out of  5
rating by Jean Facello
"Very friendly, efficient staff."
We responded:
"Awesome! Thanks, Jean!"
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Chris Rupe

July 2, 2024

5  out of  5
rating by Chris Rupe
"Great service and very friendly!"
We responded:
"Thanks Chris!"
Profile photo of Charles Smith

Charles Smith

May 30, 2024

5  out of  5
rating by Charles Smith
"Bill Straub and his staff were very courteous and professional. We were very pleased to find someone who values our business. Charles and Sherri Smith"
We responded:
"Thank you Charles & Sherri! We are glad to have the opportunity to serve you! "